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In Action: Designing Training ProgramsThis text showcases 18 real-life examples of programs that are customized and artful, that improve learning and human peformance. Computer-based training, distance learning, and on-the-job training are just a few of the many methods used by the organizations contributing to this book. Greer's chapter is cited below. "Beyond Sales Training: Designing a Learning Organization," In Action: Designing Training Programs, American Society for Training and Development (ASTD), 1996 ISBN 1-56286-057-7 To obtain a copy, contact: American Society for Training and Development1640 King Street
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